The incident highlights the issue of homophobia in football, with many fans still using derogatory language towards LGBTQ+ individuals. The banned fan has since apologized and is willing to make amends, attending a Kick It Out course to learn about the impact of his words. The course, run by Alan Bush, aims to educate fans about the harm caused by discriminatory language and behavior. Bush emphasizes that banning fans is not the solution, but rather educating them to create a more inclusive environment. The story also features Lee Johnson, a Tottenham fan who was forced out of football for nearly a decade after hearing homophobic chanting, which brought back traumatic memories of being bullied at school.